Help centre

Help & FAQ

Codes and rewards

Where is my download code?

We sent it by email or Kickstarter message to the address of your Kickstarter account. Search your inbox (and the spam and promotions folders) for "elCap" or "LUST". If you still can't find it, use the "I can't find my code" page and we'll send it again.

My code doesn't work. What do I do?

Copy it in full, without spaces (LUST-XXXX-XXXX). In step 1 choose the reward you actually bought: each code only works for its own reward. If it still fails, write to us with your code and we'll check it.

I already redeemed my code. How do I get back to my downloads?

Go to "My downloads", enter the email you used and we'll send you your links again. Redeeming the same code with the same email also takes you back to your order.

How do I choose my covers?

If your reward includes covers to choose, on the redeem page tick exactly the covers you are owed before entering your code. Your code sets how many you can pick.

I chose the wrong covers. Can I change them?

Yes. Write to us with your order number and we'll let you choose again.

Downloads and files

What format are the files in?

The comic comes as a high-resolution PDF plus a compressed PDF for phones. Covers come as high-resolution images. They open on any phone, tablet or computer.

How many times can I download?

Each file can be downloaded 5 times within 30 days. Save the files on your device. If you run out, write to us and we'll renew your links.

The email never arrived.

Check your spam and promotions folders and add our address to your contacts. Your order page always has your links, so bookmark it. You can also get them again from "My downloads".

Can I share the files?

No. Your copy is for personal use only. Sharing or reselling the files is not allowed and helps independent comics disappear.

Pre-orders and payments

How does the LUST #2 pre-order work?

You pay now to reserve your copy at the launch price. On release day you get an email with your download links. Until then, your order page shows your pre-order as confirmed.

How do I pay?

When you order, you see the amount, an order reference and how to pay. Write the reference in your payment. As soon as we receive it (usually within 24 hours) you get a confirmation email.

Can I cancel my pre-order?

Yes. You can cancel at any time before you start the download and we refund the full amount. Write to us with your order number.

The website

Why are some images blurred?

Explicit images are censored by default. Once you confirm you are 18 or older, you can turn the censorship on or off with the button next to each gallery.

Still stuck?

Write to us and we'll sort it out. We usually reply within 48 hours.